First deposit spins
Your first deposit unlocks 50 free spins on Big Bass Bonanza. To receive them, wager at least £10 of that first deposit on slots.
Casimba Casino
Welcome to Casimba Casino. One account opens our slot games, our live dealer tables and our sportsbook, with pre-match and in-play markets, so you can move between the reels, a dealer's table and a football coupon. Play at home on our website or on the go in our app.
Join nowCasimba Casino welcome offer
Our casino welcome offer is spread over your first two deposits, and each of those deposits has to be at least £20 to count. The first one brings free spins, the second one brings a matched bonus.
Spin winnings paid as cash
Whatever the spins win lands in your cash balance with no wagering requirements, ready to withdraw straight away. Winnings from these spins are capped at £100.
72 hours to use the spins
Once we credit the spins, the clock starts. Any spins left unused after 72 hours expire and are removed from your account.
50% on your second deposit
Your second deposit is matched at 50% up to £50 in bonus funds. For this offer the wagering can only be completed with the bonus funds themselves.
30 days for the bonus funds
Bonus funds you have not wagered within 30 days of being credited expire and leave your account.
One bonus at a time
The welcome offer is not available while another bonus is active on your account. Only one bonus applies to each deposit, and deposit bonuses cannot be stacked unless a specific tiered offer allows it.
Each player in the UK receives one offer per account. The same limit applies per family, household address, IP address, e-mail address, telephone number, debit card or e-payment account and shared computer. If that rule is broken, all winnings are confiscated.
To take part you need to live in Great Britain, be over 18, hold a newly registered account, accept our General Terms and Conditions and be verified, including any extra documents we ask for. Where the welcome terms and our general terms differ, the welcome terms apply.
How to join and log in
You open an account and sign in from our website or the Casimba Casino app. Either way, one account covers the casino, the live tables and the sportsbook.
Register
Choose to register and enter your details.
Confirm your e-mail
We may send an activation link, or ask for other proof that the inbox belongs to you. Until that step is done, the account may be suspended and any winnings voided.
Log in
Sign in with the details you gave us at registration, on whichever device suits you. A time-out or self-exclusion keeps the account locked until that period has run its course.
Make your first deposit
Your first deposit starts your loyalty balance.
Ongoing checks
Verification is not limited to the day you join. We may ask for checks at any stage while you hold an account with us.
How our bonus rules work
Bonus money becomes withdrawable cash after you have wagered it ten times, unless a specific offer sets a different requirement. For the welcome offer that means ten times the value of the bonus funds.
A quick example shows the scale. A £100 second deposit brings £50 in bonus funds, so £500 of slot stakes made with those bonus funds would convert those bonus funds into cash.
Different games count differently towards wagering. Unless a specific offer says otherwise, the weighting looks like this.
| Game type | Counts towards wagering |
|---|---|
| Slots | 100% |
| Table games | 0% |
| Video poker | 0% |
| Progressive jackpot games | 0% |
£5 maximum stake
While you play with bonus funds, the maximum stake is £5 per bet or spin. If you stake more, we may revoke the bonus funds and remove them from your account.
Withdrawing with a bonus running
A withdrawal request made while a bonus balance, unused free spins, cash spins or other pending rewards sit on your account forfeits all of them.
Withdrawing during the welcome offer
Withdrawing before the welcome wagering is complete costs you the bonus and any winnings linked to it. A withdrawal made while you are still placing the £10 needed for the free spins means the spins are never credited.
Inactivity and expiry
Bonuses expire after 30 days of account inactivity, unless the rules of a particular offer set their own period.
Bonus spins
Bonus spins expire 10 days after we award them, unless a specific offer gives a different window.
No deposit bonus
Our welcome offer starts with a deposit, there is no no-deposit bonus in our current offers.
Casimba Casino app
Our official app is available on Android and iOS, and it is a free download.
Casino and sport together
Spin slots, sit down at live dealer tables and place pre-match or live sports bets without leaving the app.
Support in one tap
Our customer support team is available 24/7 through the app. A single click puts you straight through to someone who can help.
Deposits from your phone
You can make deposits in the app as well.
Casimba sportsbook
Our sportsbook takes pre-match and live bets on football, racing, cricket and much more. New sports customers have their own welcome reward, a free bet that sits apart from the casino offer.
Bet £10, get a £10 free bet
When your first £10 sports bet settles on any market, we add a £10 free bet to your account.
How to qualify
Deposit at least £20 into your new account and select the sports offer from the drop-down menu in the cashier. Then bet £10 in one single transaction on any sport at odds of 2.00 or higher, within 30 days of registering.
Bets that count
Only real cash bets qualify. Stakes placed with bonus funds or free bets, and bets that are cashed out or voided, are not eligible.
Using your free bet
We credit the free bet once your qualifying bet settles. Use it in one transaction on a win only bet by turning on the Activate Free Bet toggle, as each way bets are not eligible and no other offer can be added.
Expiry and winnings
A free bet expires 7 days after it is credited. The free bet stake cannot be withdrawn and is not part of any return, while the winnings it produces arrive as cash you can withdraw at once.
| Sport | Events and markets |
|---|---|
| Football | Premier League, FA Cup, Champions League, Europa League, FIFA World Cup |
| Horse racing | Grand National, Cheltenham Gold Cup, Epsom Derby, Kentucky Derby, Melbourne Cup |
| Cricket | The Ashes, One Day Internationals, The Hundred, Indian Premier League |
| Tennis | Wimbledon, French Open |
| Darts | World Darts Championship at Ally Pally, World Matchplay, Premier League Darts |
| Formula 1 | Monaco Grand Prix, British Grand Prix, season finale in Abu Dhabi |
| Rugby | Six Nations, Gallagher Prem, British and Irish Lions tests |
| Boxing | World title fights, fight winner, method of victory, points |
| Basketball | NBA, WNBA, EuroLeague |
On top of the markets, these features shape how you bet.
Acca Boost
Accumulators with 3 or more legs get a percentage boost on total winnings when every selection wins. One boost applies per accumulator, and voided or postponed matches may affect eligibility.
Bore Draw
If a football match finishes 0-0, we refund your stake in cash on pre-match singles and accumulators in the correct score and first goalscorer markets. It cannot be combined with other offers unless stated, and a voided or postponed match follows standard settlement with no refund.
Early Cash Out
When your bet is winning during the event, you can cash out before the game finishes. Each request runs through a time delay and may not go through if the price changes or the market is suspended.
Cash Out availability
Cash Out is an elective feature. It is not guaranteed for every market, every customer or every moment of an event.
Bet slip limit
Winnings on any one bet slip are capped at £50,000.
Other sports offers
Qualifying bets for our other sports offers need odds of 1.75 or greater. System bets and cashed-out bets do not count towards any wagering or turnover requirement.
Slots and casino games
Our lobby hosts over 1,000 casino games from well over 50 suppliers, so there is always another reel set or table to try.
Slots
Spin the reels on our slot games, Big Bass Bonanza among them, the title that carries the welcome spins.
Progressive jackpots
The most we pay on any one bet or spin is £250,000. That cap does not include progressive jackpot wins.
Live casino
Our live casino currently lists 110 live dealer games. Tables come from studios including Evolution and Pragmatic Play.
You can play live casino on our website and in our app.
Loyalty points and Spin & Roar
Our loyalty scheme rewards the cash you play with, and points turn into bonus funds once you have collected enough of them.
A head start
You receive 500 free loyalty points on your first deposit.
Earning points
Every £10 of cash wagered on slots earns you 2.00 points.
Redeeming points
1,000 points are worth £5 in bonus funds. You can redeem anything from 1,000 to 10,000 points in a single day.
Bonus rules still apply
Points convert into bonus funds rather than cash, so the £5 maximum stake and the wagering rules apply to what you redeem.
Spin & Roar
Our daily prize wheel gives you one spin per day as long as you meet its eligibility criteria.
Payments and verification
Every payment goes through the cashier in your account.
Deposits
Our published deposit options include Visa, Mastercard, PayPal, Apple Pay and Neteller, and your cashier shows the methods open to you.
Withdrawals
Our published withdrawal options include bank transfer, Visa, Mastercard, Skrill and Neteller, and the cashier lists which of them you can use. Every withdrawal goes back to the same payment method used to deposit.
Payment in your own name
If you fund the account with a method that is not in your name, we may suspend that method immediately and ask you for more information.
Identity checks
We may use third-party agencies to confirm your age, identity, address, payment details and methods.
Proof of ownership
As part of our anti-money laundering duties, we may ask you to prove you own any payment method you use, including the source of your funds or wealth.
Affordability
Affordability checks that we must carry out under our regulatory obligations may limit wagering beyond certain thresholds. We may share personal data with TransUnion and Equifax Ltd. to learn about your financial position.
When verification fails
If, after completing verification checks, we cannot verify your details or you cannot or will not provide the information we need, we close your account within a reasonable time and may return the residual balance up to the value of your initial deposits.
How long withdrawals take
Our team reviews every withdrawal request by hand, and each one stays pending for a minimum of 2 working days. The rest of the timing depends on the method you use.
| Withdrawal detail | What happens |
|---|---|
| Bank accounts | Requests made from midnight on Sunday to midnight the following Saturday are paid on Tuesdays |
| Other methods | A maximum of three business days |
| Minimum amount | £20, or a smaller full balance through Customer Support |
We cannot process a withdrawal until verification checks are satisfactorily completed, payments are confirmed and any other withdrawal conditions or offer terms on your account are met. Withdrawals may be limited or suspended while verification checks are ongoing and we are required by law to obtain specific information at that time, and money deposited but never used for wagering may go through enhanced due diligence.
Account rules
These rules apply to every Casimba account, whether you play the casino, the live tables or the sportsbook.
18 and over
You must be at least 18 years old and meet our other eligibility criteria to use our services.
One account each
Each person may open only one account. If we find more than one, we may close them and void any winnings.
Pounds sterling only
You register and play in British pounds, and using our systems for currency exchange arbitrage is strictly prohibited.
No credit
We do not offer any form of credit at any time.
Not a bank account
Deposit with a view to placing wagers. Repeated deposits and withdrawals without matching play may lead us to close the account.
Closing and reopening
For a standard account closure, you can close your account for any reason at any time by contacting Customer Support, and reopen it the same way.
No refunds on play
When playing or wagering, we cannot provide returns of goods, refunds or cancellation of the service.
Inactive accounts
An account with no deposits and no betting for 12 consecutive months becomes inactive. If it stays inactive 30 days after our first attempt to contact you, a maintenance fee of £5 of real money credit is deducted each month, or the whole balance if it is below £5.
Customer support
If you'd like to e-mail us, write to [email protected] and include as much information as possible so we can attend to your problem quickly. For anything urgent, our Live Chat connects you with an agent, and the Help Centre answers common questions.
Support runs on live chat and e-mail, and our published contact details do not include a phone number. The same team handles small-balance withdrawals, account closures and your return to play once a self-exclusion ends.
Our licence and ownership
We hold a licence in Great Britain and a second licence for customers elsewhere, and our customer funds are kept apart from company money.
Who we are
We are Casimba, a brand managed by White Hat Gaming Limited, a company registered under Maltese law with registration no. C73232. The registered office is at 85 St John Street, Valletta, VLT1165, Malta.
Licensed in Great Britain
Gambling in Great Britain through our website is licensed and regulated by the United Kingdom Gambling Commission, with licence number 52894.
Customers outside Great Britain
All other customers are covered by our Malta Gaming Authority licence, number MGA/B2C/370/2017.
Your money kept separate
We hold customer funds separate from business accounts, with arrangements to return them to customers in the event of insolvency. This meets the Commission's requirements for segregation at the medium protection level.
Protection before features
Player protection and regulatory compliance take precedence over every elective feature and offer. Where safer gambling measures are triggered on an account, we may restrict or disable features such as Cash Out.
Our network
For the full list of websites in our network, we point you to our entry on the Gambling Commission's public register.
Safer gambling tools
You set every tool below from your account.
Deposit limits
Set a daily, weekly or monthly limit, measured over the last 24 hours, 7 days or 28 days. A decrease applies straight away.
Raising or removing a limit
An increase takes 24 hours to activate, and then you confirm it on the financial limits page through a link we e-mail to you. Removing a limit altogether starts a 24-hour cooldown.
Time reminder
Set a reminder for each session, from as little as 1 minute up to any length you choose, to keep track of how long you have been logged in.
Clock off
Block 1-hour slots on chosen days of the week, for example Fridays between 10pm and 11pm. The block takes effect immediately.
Payday timeout
Lock your account on payday with a recurring block every week, every two weeks, every four weeks, every month or on the last day of the month.
Time-out
Take a break from 24 hours up to six weeks. The account is suspended as soon as you confirm, and the time-out cannot be overridden or removed once set.
During a time-out
Balances and bets already placed stay put and winnings are still credited, although you can reach them only when the break is over. Bonus funds and competition entries cannot be cancelled in that time.
Self-exclusion
Choose a period between 6 months and 5 years. A self-excluded account cannot be reactivated under any circumstances before the period ends, and the exclusion covers all of your accounts in our network.
Coming back
When the period ends, wait 24 hours and then contact Customer Support. Before betting again you will have a telephone call with a member of our Responsible Gambling department.
For help beyond our own tools, there is BeGambleAware, and GamCare, a registered charity, provides confidential telephone support and counselling to anyone affected by problem gambling. Gamstop is a free service that lets you self-exclude from all online gambling companies licensed in Great Britain.
Casimba Casino FAQ
Is Casimba Casino licensed?
Yes. Our British gambling is regulated by the Gambling Commission under number 52894, while customers elsewhere play under our Malta Gaming Authority licence.
Is there a Casimba Casino no deposit bonus?
Not in our current offers. Each current welcome reward, casino or sport, needs money paid in first.
Does Casimba Casino have an app?
Yes, a free app for Android and iOS devices that carries casino, live dealer and sports betting.
How long do Casimba withdrawals take?
Every request has at least two working days of manual review. Most methods take up to three business days to reach you, while bank payouts go out on Tuesdays.
Who owns Casimba Casino?
White Hat Gaming Limited, a Malta-registered company, manages the Casimba brand.
How do I log in to Casimba Casino?
Enter the details you signed up with on the web or in our app. Sign-in stays blocked while a break you have chosen is in force.
What are the minimum deposit and withdrawal amounts?
Welcome offer deposits start at £20, and £20 is also the lowest standard withdrawal.
Does Casimba Casino have a live casino?
Yes. You can join 110 dealer-led games, with Evolution and Pragmatic Play among the studios.
One account for casino and sport
Whether you came for the reels, the live tables or a weekend acca, everything is played in pounds sterling. Set your limits on day one and enjoy the games at a pace that suits you.
